SOUTH HADLEY, Mass. — Wingate at South Hadley, a skilled nursing community that provides short-term rehab and long-term care to seniors, was recently awarded a Four-Star Overall Quality Rating by the Centers for Medicare and Medicaid Services. CMS uses a Five-Star Quality Rating System to compile and publish ratings of nursing homes on Nursing Home Compare, an online database that helps consumers evaluate more than 15,000 Medicare and Medicaid-certified nursing homes across the country.
“South Hadley is delighted that the facility is being recognized for providing outstanding clinical care and customer service in a welcoming and comfortable setting,” Administrator Lisa Walters-Zucco said. “This accomplishment is especially rewarding because it was achieved by a new leadership and medical team.”
CMS awards nursing homes between one and five stars for three separate categories in its quality rating system: health inspections, quality measures and staffing. It then awards an overall quality rating based on the scores nursing homes received in the individual categories. Nursing homes that receive five stars are considered to provide quality high above average, and facilities with one star are considered to deliver quality far below average.
In addition to its Four-Star Overall Quality Rating, Wingate at South Hadley received a four-star rating in the staffing category for having a high ratio of registered nurses to residents and for providing residents with an optimal number of care hours each day.
“We have attracted and hired an all-star leadership team of experienced, dedicated, compassionate and driven professionals,” Walters-Zucco said. “With these accolades we will establish future goals, and we will strive to continue providing excellence in clinical and supportive care.”
In 2015, Wingate at South Hadley received a National Quality Bronze Award from the American Health Care Association and the National Center for Assisted Living in acknowledgement of the community’s commitment to quality.