Our mission is to enhance the lives of our residents and their families by providing exceptional senior care with compassion, dignity and grace. The COVID-19 pandemic has brought many challenges to our communities, but we haven’t lost sight of our mission and those at its very core. While many things have changed, our commitment to the health and well-being of our residents, families and staff is as strong as ever.The pandemic was, and continues to be, a rapidly changing situation with new information and guidance coming out almost every day. Our leadership monitors and follows directives from state and local departments of health, the Centers for Medicare and Medicaid Services (CMS) and The Centers for Disease Control and Prevention (CDC). We will continue to keep abreast of and compliant with new developments and guidelines in this ever-changing environment. Below is a summary of what our communities have done and will continue to do in order to protect those who placed their trust in us:
While many things have changed over the last several months, ensuring the health and well-being of those in our care remains our priority. As a family-owned business for nearly three decades, we take great pride in our communities. Our leadership and staff are committed to the safety, health and wellness of our residents. Whether supporting individuals in an independent or assisted living environment, providing skilled nursing services that optimize recovery from illness or injury, or caring for those in our long-term care units, our team helps residents live peacefully and comfortably while ensuring their social and clinical needs are met.
There are many lessons to be learned from the COVID-19 pandemic. Unfortunately, this is not a situation with a defined end date. With no vaccine and uncertainties regarding immunity, we will move forward with a new normal. Face masks, social distancing, and hand hygiene are all part of our daily routine and will be for the indefinite future. Here are some of the things to expect when coming to a Wingate community as a resident or visitor:
Massachusetts – While Massachusetts has eased visitation restrictions for senior living and skilled nursing facilities, each facility must submit a compliance plan to the Department of Public Health for review and approval prior to allowing social visits. Outdoor visitation is permitted in some communities. Please call your facility directly for a current update and visitation guidelines.
Rhode Island – Rhode Island has eased visitation restrictions for assisted living residences. RIDOH recognizes that visitor restrictions are difficult for both residents and families. Therefore, the goal is to begin to prepare for how visitation will be achieved in the future. Facilities that wish to allow visitation, must prepare a Visitation Plan for resuming visitation in a phased approach, in accordance with guidelines established by the RI DOH.
Facilities may only resume limited visitation once RIDOH announces that visitation may resume and after the facility has developed a written plan (policy) that addresses the specified requirements. Outdoor visitation is permitted in some communities. Please call your community directly for a current update and visitation guidelines.
For their safety and the safety of other residents, all new residents in our skilled nursing facilities are separated from others in a private room for 14 days. Our team works very hard to ensure residents don’t feel socially isolated. Rehabilitation services are provided in the resident’s room and our staff rounds frequently for safety and wellness checks. Complimentary tv and phone services are provided and all meals are served in the resident’s room. Our interdisciplinary team includes social workers, psychologists and other mental health professionals who can be engaged to support the resident if needed. Virtual visits with family and friends are encouraged and every effort is made to keep our residents active, involved and connected with our team.
According to The Centers for Disease Control and Prevention (CDC), Coronavirus (COVID-19) is an illness caused by a virus that can spread from person to person. The virus that causes COVID-19 is a new type of coronavirus with symptoms ranging from mild (or no symptoms) to severe illness. Individuals can become infected by coming into close contact (about 6 feet or two arm lengths) with a person who has COVID-19. You can become infected from respiratory droplets when an infected person coughs, sneezes, or talks and you may also be able to get it by touching a surface or object that has the virus on it, and then by touching your mouth, nose, or eyes.
Symptoms of COVID-19 may appear 2-14 days after exposure to the virus and may include:
If you experience any of these symptoms, contact your primary care provider for guidance.