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Visitation Plan Overview for New York Wingate Skilled Nursing Facilities – Effective Feb 26, 2021

Visitation Plan Overview for New York Wingate Skilled Nursing Facilities – Effective Feb 26, 2021


Updated visitation plan for New York Wingate skilled nursing facilities:

This visitation plan applies to, but is not limited to, family members, loved ones, representatives from the long-term care ombudsman program (LTCOP) and other resident advocacy organizations.

Wingate Healthcare maintains full compliance with both state and federal reporting requirements including COVID-19 focus surveys, daily HERDS, weekly staff testing surveys, and the federally required weekly submission of COVID-19 data to the National Healthcare Safety Network (NHSN). A copy of this visitation plan will be available at each facility.

General guidance for allowing in-person visitation:

Based on guidance from NYS DOH, Wingate Healthcare will monitor the county positivity rates found on the CMS COVID-19 Nursing Home Data site ( For county positivity rates designated low (<5%) and medium (5-10%), we will require either proof of a negative PCR test dated within the last seven days or proof of a negative rapid COVID-19 test that was performed in the community within 72 hours of the visit. Routine visitation will pause if the county positivity rate exceeds 10%.

In addition to the criteria above, Wingate Healthcare will allow visitation when there are no COVID-19 cases for a period of fourteen (14) days and the facility is not currently conducting outbreak testing as reported to NYS DOH. Once visitation begins, if any staff or residents test positive for COVID-19, visitation will be suspended and will not resume until 14 days pass with no further cases.

Visitation guidelines

Visitation can be conducted in dedicated visitation spaces and outdoors, weather permitting. The administrator will determine what spaces are to be used for visitation. To ensure proper infection control guidelines are met, we will abide by the following:

  • Adequate staff will be are present to allow for personnel to help with the transition of residents, monitoring of visitation, and cleaning and disinfecting areas used for visitation after each visit using an EPA-approved disinfectant.
  • Signage is posted regarding facemask utilization and hand hygiene and floor markings are used to cue social distancing delineations.
  • Documentation of screening questions asked onsite will be retained and made available upon the request by the Department of Health. Documentation will be maintained onsite in an electronic format and available upon the Department’s request for purposes of inspection and potential contact tracing. Information captured will include:
    • First and last name of the visitor;
    • Physical (street) address of the visitor;
    • Daytime and evening telephone number;
    • Date and time of visit;
    • Email address, if available;
  • Wingate will ensure there is adequate personal protective equipment (PPE) to allow residents wear a facemask or face covering which covers both the nose and mouth during visitation, if medically tolerated.
  • All visitors must wear a face mask or face covering which covers both the nose and mouth at all times when on the premises. Wingate will have masks on hand for visitors who need one.
  • Social distancing of at least 6 feet must be maintained during the visit.
  • Alcohol-based hand rub, consisting of at least 60 percent (60%) alcohol, will be available in the visitation area.
  • No more than twenty percent (20%) of residents shall have visitors at any one time.
  • Visits will be limited to 30 minutes by appointment only and each facility will establish specific visitation times and days.
  • No food or beverages from outside the facility may be brought into the visitation area.
  • Visitors under the age of 16 must be accompanied by an adult 18 years of age or older.
  • COVID-19 positive residents, residents with COVID-19 signs or symptoms, and residents in a 14-day quarantine or observation period are not eligible for visits.
  • A short, easy-to-read fact sheet outlining visitor expectations including appropriate hand hygiene and face coverings will be provided upon initial screening to all visitors.
  • Visitors must complete and sign our “Commitment to Safety” agreement prior to interacting with residents.

If any visitor fails to adhere to the protocol, he/she/they will be prohibited from visiting for the duration of the COVID-19 state-declared public health emergency.